2/10 Kötü
9 Haziran 2025
Shared wall with kitchen, 430am nonstop banging.
This was one of the worst experiences we ever had at a hotel.
For some reason they decided to make a room that shares a wall with the hotel prep kitchen. If this wasnt bad enough, they put the beds on the same wall. What this means is that every single night of our stay, at 430am we would be woken up with slamming cabinets, metal bowls beings dropped and thrown around, people talking, and non stop banging on the wall till 9am. It was impossible to sleep. And it wasnt just the minor noises you hear from other rooms in a hotel. It was loud and vibrated the entire room.
We asked for a room change and was told by the person working the desk that the best they could do is leave a note and suggest we come back at 3pm to see if another room was available. We were on a trip and had plans so we could not just cancel our plans and spend the day at the hotel waiting till 3. I asked if they could contact the manager and have them call me or if could call at 3. They said they would leave a note to have them call me. I was never contacted. When we got back to the hotel the next evening we asked again to switch and was told there was no clean rooms. We asked if a room could get cleaned and was told no. So we had to go back to the same room and once again at 430am was awakened by the kitchen staff repeatedly slamming the wall where our heads were at over and over for the next 4 hours.
David
David, 2-gecelik aile seyahati
Doğrulanmış Hotels.com misafir yorumu