the food at this place is nice, at least compared to the other all inclusive deals around this area. But this is no five star hotel. Absolutely in no way should this be considered a five star. The front desk is a very odd, seems set up for tours and families. Very, very relaxed. Nice people, but they don't know what working a desk at a hotel means to a well traveled person. Nice big pool, the look is nothing fancy but your a/c works and the room is not bad. Overall satisfactory stay but if looking for a five star experience, look elsewhere.