Excellent design, fantastic room (duplex suite) and great location in the Eixample area of Barcelona.
A very comfortable stay in terms of the quality of bed and sofa and the look of the hotel interiors. Quality bathroom products etc.
However, it took around 10 minutes (no exaggeration) to get hot water through the taps in the room. It seemed to be faster on my last day so maybe they sorted it, but one of the staff said it happens with the ground floor suites.
There was no kettle in the room, just a coffee pod machine. The room only provides 2 coffee pods, and you have to buy extra at €3.50 per capsule. (It’s the first room I’ve ever stayed in where there isn’t free tea and coffee making facilities). Plus, they only left bottled water on the first day. They did a turn down service (i.e. left a chocolate on the pillow) on one day but not the others.
Inside the room, was a lounge area downstairs with sofa, desk and shower room, there was a room upstairs with bed and sofa, with an additional raised area/elevated section with the main bathroom. A set of doors led to an outdoor metal staircase which in turn led to a shared terrace with pool.
The breakfast was good but would have been better with freshly baked bread, and a wider variety of fresh fruit.
The staff were lovely and very helpful. It was appreciated that they greet clients walking through the reception area.