I booked a room with a large hotel credit and spa service on Expedia. Just to be sure, I checked the details of my reservation with Expedia before my stay. However, the hotel said that it was not included and unilaterally said it was my mistake. Since it was a short one-night stay, I thought it was a waste of time and didn't protest much, but I feel like I was scammed. This ruined my stay at the hotel, which I was really looking forward to.