8/10 Very good
Rummet var helt suveränt, frukosten var däremot lite tråkig.
Verified traveler
14-night trip
Swissotel Resort Phuket Patong Beach
Luxury hotel with 2 restaurants, near Patong Beach
Swissotel Resort Phuket Patong Beach is a luxury haven near the vibrant Bangla Road and Jungceylon Shopping Center. Treat yourself to aromatherapy, massages, or facials at The Spa, then enjoy international cuisine at one of the two on-site restaurants or relax by one of the two outdoor pools with sun loungers and pool umbrellas.
Very good
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Near the beach
- 2 restaurants and 3 bars/lounges
- Full-service spa
- 2 outdoor pools
- Nightclub
- Rooftop terrace
- Breakfast available
- Free children's club
- 24-hour fitness center
- Pool bar
- Swim-up bar
For families (6)
- Children stay free
- Free cribs/infant beds
- Babysitting services
- Children's club (free)
- Connecting/adjoining rooms available
- Premium TV channels
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About the neighborhood
48 Ruam Jai Road, Patong, Phuket, 83150
About this property
Swissotel Resort Phuket Patong Beach
Swissotel Resort Phuket Patong Beach puts you within a 5-minute walk of Patong Beach and features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with Thai massages, facials, or body scrubs, and Flavours, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar.
At a glance
Property amenities
Room amenities
Special features
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Swissotel Resort Phuket Patong Beach Reviews
Very Good
8.2
Cleanliness
8.6
Location
8.6
Staff & service
7.6
Property conditions & facilities
10/10 Exceptional
とても満足できました。
Jun
Jun, 4-night trip
10/10 Exceptional
よく利用してます。サービスがしっかりしています。今年もまた使わせてもらう予定。
Verified traveler
1-night trip
10/10 Exceptional
何度か利用しましたが、快適ですね。チェックインとチェックアウトの時に並んでいる人の順番がわかりやすくしていただけるとさらに良いです。
Verified traveler
1-night trip
8/10 Very good
Mi è piaciuta la posizione le pulizie della camera non mi sono piaciuti gli ospiti cinesi e indiani molto sporchi e maleducati che sono il 90% dell' occupazione annuale non mi è piaciuto il personale del breakfast
Verified traveler
13-night trip
6/10 Good
Bravo au personnel.
En rapport à l'année précédente (janvier 2019) durant laquelle nous avons séjourné à l'hôtel NAVATARA, le critère tranquillité correspondait parfaitement mais cette année ce critère était pouvait être retiré de vos arguments .
La clientèle en famille avec enfants était bruyante et ne connaissait pas trop le respect des autres, pour moi la liberté individuelle s'arrête où commence celle des autres. Par contre je tiens vraiment à signaler la gentillesse de tout le personnel de cet hôtel et leur serviabilité.
Jean-Pierre
Jean-Pierre, 3-night trip
6/10 Good
The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade
Verified traveler
3-night trip
8/10 Very good
It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though.
W
W, 4-night trip
8/10 Very good
おススメホテル
場所はよかった。仕事先、食事など便利。空き時間に海岸散策。ホテルのプールでくつろげた。部屋の空調は寒すぎ。
yoichi
yoichi, 2-night trip
6/10 Good
Trafikkert og bråkete område.
Bra frokost.
Anne Lene
Anne Lene, 7-night trip
6/10 Good
Generally OK but there were ants in the room.
Food and drinks prices were quite high.
Verified traveler
7-night trip
4/10 Fair
Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property..
Worn out room and furniture
Hard mattress
Pool areas far too small and cramped
General decor throughout is worn out
A shame considering such a great central location
Verified traveler
6-night trip
10/10 Exceptional
Great stay situated at prime spot
Chris
Chris, 10-night trip
8/10 Very good
The property looks beat down a beat from wear and tears.
I notice paint is falling off and getting faded.
The pool is amazing and dumbed is ripping and falling off.
Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared
Verified traveler
7-night trip
8/10 Very good
房間很大，不過比較舊，尚可接受。但checkin時已過 下午2:00，但還要等40分鐘才有房，這點有待改善。頂樓泳池超舒服。
Verified traveler
3-night trip
10/10 Exceptional
Excellent Hotel at the location.
Excellent Hotel and nice location.
Pradeep
Pradeep, 4-night trip
8/10 Very good
Only a short 3 day/2 night trip and was not at hotel for very much time.
Verified traveler
2-night trip
8/10 Very good
Close to the beach, restaurants and shopping. Great location except for the view from the room
Verified traveler
4-night trip
8/10 Very good
Das Personal ist sehr freundlich und zuvorkommend, sprach Englisch und gab sich Mühe, Extrawünsche zu erfüllen.
Leider gibt es keinen deutschen Sender (DW TV) mehr und die WLAN Qualität ist auch nicht optimal.
Ein Kinderbett sollte 1200 THB (ca. 39 €) pro Nacht kosten. Für ein kostenfreies Babybett ist meine Tochter leider zu groß.
Das Frühstücksbuffet ist international. Leider ist die Auswahl des Obstes sehr spärlich und beinhaltet nicht einmal alle Saison-Früchte. Z. B. Fehlten die leckeren Mangos und die Melonen waren sehr zeitig vergriffen.
Verified traveler
16-night trip
8/10 Very good
The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.
Harm
Harm, 4-night trip
8/10 Very good
Good service
Verified traveler
1-night trip
2/10 Poor
Aggressive manager
When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.
Verified traveler
1-night trip
6/10 Good
Good location. Hotel is a bit dated, could use a refresh.
Verified traveler
5-night trip
4/10 Fair
The property is well positioned and close to the beach and shopping strip.
The things we didn’t like were:
1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state.
2. The fridge did not work and had to be replaced immediately.
3. Curtains in the room were taped to the wall.
4. The room smelt.
5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly.
6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each.
7. AC system struggled to keep the room to the required level.
8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done.
The hotel have blamed last minute.com for the booking issue and took no responsibility.
I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy.
Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.
Verified traveler
10-night trip
10/10 Exceptional
Fully satisfied! Good customer service.
Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future.
Verified traveler
4-night trip
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