Swissotel Resort Phuket Patong Beach is a luxury haven near the vibrant Bangla Road and Jungceylon Shopping Center. Treat yourself to aromatherapy, massages, or facials at The Spa, then enjoy international cuisine at one of the two on-site restaurants or relax by one of the two outdoor pools with sun loungers and pool umbrellas.
Placing you within a 5-minute walk of Patong Beach, Swissotel Resort Phuket Patong Beach features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with Thai massages, facials, or body scrubs, and Flavours, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar.
At a glance
DONE
Hotel size
384 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Supervised childcare (surcharge)
Children's menu
What to do
Pool table
Beach nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (678 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2007
Safe-deposit box at front desk
Rooftop terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
2 outdoor pools
Full-service spa
Nightclub
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Spa
The Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Flavours - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
D Bar - Onsite lobby lounge. Happy hour is offered. Open daily.
Grab & Go - Onsite coffee shop. Open daily.
On Top Rooftop Pool & Bar - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 300 for adults and THB 177 for children
Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for THB 1425.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
dusitD2 phuket
dusitD2 phuket Kathu
Swissotel Phuket Patong Beach
dusitD2 phuket resort Kathu
dusitD2 resort phuket
dusit D2 Phuket Resort Patong
Courtyard Patong
dusit D2 Phuket Patong
dusit D2 Phuket
Swissotel Resort Phuket Patong Beach
Courtyard Patong
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
dusitD2 phuket resort
Swissotel Phuket Patong Patong
Swissotel Resort Phuket Patong Beach Hotel
Swissotel Resort Phuket Patong Beach Patong
Swissotel Resort Phuket Patong Beach Hotel Patong
Frequently asked questions
Is there a pool at Swissotel Resort Phuket Patong Beach?
Yes, there are 2 outdoor pools.
Are pets allowed at Swissotel Resort Phuket Patong Beach?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swissotel Resort Phuket Patong Beach?
Yes, there's free self parking.
Is airport shuttle service offered by Swissotel Resort Phuket Patong Beach?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one-way.
What are the check-in and check-out times at Swissotel Resort Phuket Patong Beach?
Check-in start time: 2 PM; Check-in end time: 11:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Swissotel Resort Phuket Patong Beach and nearby?
Swissotel Resort Phuket Patong Beach has 2 outdoor pools, 3 bars, and a nightclub, as well as a spa and a 24-hour fitness center.
Are there restaurants at or near Swissotel Resort Phuket Patong Beach?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Swissotel Resort Phuket Patong Beach like?
Swissotel Resort Phuket Patong Beach is located near Patong Beach, just a short 11-minute walk from Bangla Road and 15 minutes' walk from Jungceylon Shopping Center.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Swissotel Resort Phuket Patong Beach Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.6
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 26, 2020
Rummet var helt suveränt, frukosten var däremot lite tråkig.
Mi è piaciuta la posizione le pulizie della camera non mi sono piaciuti gli ospiti cinesi e indiani molto sporchi e maleducati che sono il 90% dell' occupazione annuale non mi è piaciuto il personale del breakfast
Verified traveler
13-night trip
Verified
6/10 Good
Jan 27, 2020
Bravo au personnel.
En rapport à l'année précédente (janvier 2019) durant laquelle nous avons séjourné à l'hôtel NAVATARA, le critère tranquillité correspondait parfaitement mais cette année ce critère était pouvait être retiré de vos arguments .
La clientèle en famille avec enfants était bruyante et ne connaissait pas trop le respect des autres, pour moi la liberté individuelle s'arrête où commence celle des autres. Par contre je tiens vraiment à signaler la gentillesse de tout le personnel de cet hôtel et leur serviabilité.
Jean-Pierre
Jean-Pierre, 3-night trip
Verified
6/10 Good
Jan 22, 2020
The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade
Verified traveler
3-night trip
Verified
8/10 Very good
Jan 16, 2020
It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though.
Generally OK but there were ants in the room.
Food and drinks prices were quite high.
Verified traveler
7-night trip
Verified
4/10 Fair
Jan 6, 2020
Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property..
Worn out room and furniture
Hard mattress
Pool areas far too small and cramped
General decor throughout is worn out
A shame considering such a great central location
Verified traveler
6-night trip
Verified
10/10 Exceptional
Jan 4, 2020
Great stay situated at prime spot
Chris
Chris, 10-night trip
Verified
8/10 Very good
Jan 1, 2020
The property looks beat down a beat from wear and tears.
I notice paint is falling off and getting faded.
The pool is amazing and dumbed is ripping and falling off.
Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared
Only a short 3 day/2 night trip and was not at hotel for very much time.
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 26, 2019
Close to the beach, restaurants and shopping. Great location except for the view from the room
Verified traveler
4-night trip
Verified
8/10 Very good
Nov 23, 2019
Das Personal ist sehr freundlich und zuvorkommend, sprach Englisch und gab sich Mühe, Extrawünsche zu erfüllen.
Leider gibt es keinen deutschen Sender (DW TV) mehr und die WLAN Qualität ist auch nicht optimal.
Ein Kinderbett sollte 1200 THB (ca. 39 €) pro Nacht kosten. Für ein kostenfreies Babybett ist meine Tochter leider zu groß.
Das Frühstücksbuffet ist international. Leider ist die Auswahl des Obstes sehr spärlich und beinhaltet nicht einmal alle Saison-Früchte. Z. B. Fehlten die leckeren Mangos und die Melonen waren sehr zeitig vergriffen.
Verified traveler
16-night trip
Verified
8/10 Very good
Nov 21, 2019
The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.
Harm
Harm, 4-night trip
Verified
8/10 Very good
Nov 8, 2019
Good service
Verified traveler
1-night trip
Verified
2/10 Poor
Nov 5, 2019
Aggressive manager
When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.
Verified traveler
1-night trip
Verified
6/10 Good
Oct 20, 2019
Good location. Hotel is a bit dated, could use a refresh.
Verified traveler
5-night trip
Verified
4/10 Fair
Oct 14, 2019
The property is well positioned and close to the beach and shopping strip.
The things we didn’t like were:
1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state.
2. The fridge did not work and had to be replaced immediately.
3. Curtains in the room were taped to the wall.
4. The room smelt.
5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly.
6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each.
7. AC system struggled to keep the room to the required level.
8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done.
The hotel have blamed last minute.com for the booking issue and took no responsibility.
I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy.
Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.
Verified traveler
10-night trip
Verified
10/10 Exceptional
Oct 10, 2019
Fully satisfied! Good customer service.
Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future.