The fact that the hotel is inside the airport is a double-edged sword: it is convenient if you're staying overnight to catch an early morning flight. We decided to stay for 2 nights. The building is in Terminal 4 at the far end of SJU, on the second level, and oddly designed: the lobby is on that level, but you have to walk down a ramp to find the elevator to your room. Our room had a queen sized bed, was very small, even a little tight for 2 adults. There is no microwave nor refrigerator. The coffee pot is also tiny, uses pods. The bathroom/shower is also small, but there's plenty of hot water; although the shower faucet was difficult to manipulate, especially if you're a senior citizen with arthritic fingers. There's a breakfast room on the second floor, with the usual offerings: bagels, eggs, bacon, etc. Regular coffee only. We didn't venture into the restaurant on the second floor. Room service was very pricy as usual. The reception staff were friendly enough, but could have been more helpful.