I had a very disappointing experience at this hotel. I arrived at the hotel 1.5 hours before the official check-in time, hoping to check in early, but the receptionist refused to accommodate me. I understand that early check-in is not always possible, but the way the receptionist handled the situation was completely unprofessional. They were rude and dismissive, offering no explanation or alternative solution.
To make matters worse, when the actual check-in time came around, my room still wasn't ready. I ended up waiting well past the check-in time before finally being allowed into my room. The lack of organization and poor customer service left a bad impression, and I certainly won't be staying here again. Avoid this place if you value your time and expect decent service.