Kinzie Hotel

The hotel staff were friendly and courteous. The room was clean and beds were real comfortable.

The hotel is fine overall, it is definitely not 4-star material though. It was clearly outdated and they tried to renovate it, kind of cheaply. It's small. The bathroom doesn't have a fan, which seems unsafe. The tub/shower wasn't renovated well. The bedsheets were also not soft or comfortable at all. The service was just ok. Some employees were nice, others clearly seemed annoyed if we asked for anything. The hotel allows pets, which is fine for some, but someone's dog was howling in the room next to ours for a bit, which was annoying. The location is good, with lots of restaurants and a 20min walk to museums.

Great city views, comfy bed, nice shower

This has been a go to stay for several years now for us. We always enjoyed the location (walking distance from Lake, River Walk, and tons of great places to dine or drink). Price has always been mediocre for River North area. Service and cleanliness has always been good. All that said, this weekend was different. Multiple times in hallway or near rooms we smelled weed even though they say at check in "none of that". I don't hate it, but neither do my wife and I want to smell it walking to our room. Looking at other guest through the weekend and in the lobby, It just seems more like a days inn or super 8 now than a nice classy place. Thinking next time maybe we need to spend a little more and stay somewhere nicer. I'd say something, but the reply would be "hotel-speak canned response" "We are sorry you didn't have a great time at Kinzie. We strive to provide an excellent experience for all of our guests." I agree, next time an excellent experience..somewhere else.

Overall experience was good. Room service brought us anything we asked, which was helpful during Covid. Hotel always smelled like weed though

The hotel is in the perfect location in river north, surrounded by lots of restaurants and bars. I parked my car in the garage at 401 n state street and it was a very short walk to the hotel. Hotel has a happy hour and free breakfast which was very nice! All the staff was very helpful and friendly.

Prime location in the River North area. Walking distance from nearly every downtown attraction you want to see. Two happening restaurants with outdoor seating to either side of you, as well as a steakhouse directly across the street from you. The staff was attentive, displayed politeness as well as a willingness to help. I had a room with a view on the 6th floor. Definitely had the big city feel. The single king bed room was small but not too crammed. Very clean and comfortably. Not totally modern but not dated at all. Would definitely book again

Great location, very clean, if youre a light sleeper i suggest an interior room. I had the city view and did hear every honk of a car and siren. Parking is quite expensive

They did not have my name or reservation in the system upon arrival. I showed them my email with confirmation number but still no luck. They did give me a room and stated it would be at the same price, however they said the fees and taxes were higher so I ended up paying almost $20 more for the night. Not happy about that. The room was nice, comfortable, and clean.

This was a great hotel. It was clean and staff were friendly. Very close to Michigan Ave and other attractions. We enjoyed the free beer at happy hour even though we had to take it to our room.