Crown Paradise Golden Puerto Vallarta All Inclusive

I have gone with a 2 star for this one. The long queues for breakfast lunch and dinner, the bees problem they have and outdated design all lead to frustrating experience which could have been so much better. You need to know before coming here that you will wait for around 30 minutes to sit at a table for the buffet. This is mad. When you are so hungry you don't want to wait in a long line. They could easily add more tables to their dining area. However they are a little behind in their style of management. It's often like going back to the 80s with this hotel. There are a lot of bad processes. They can do much better. They are really nice people and my was still enjoyable - but I wish we had known about this before booking. I think we could have got somewhere much better. It is no way 5 star in it's current form. Also there are bees everywhere. They need to do something about them. I think there is a bees nest near the kitchen.

When we first arrived the room they put us in was not the room I selected. They put us in a room with double beds overlooking construction and facing the unconstructed building being built. After showing the email confirmation and paying an up charge, we were moved to the honeymoon suite because we were celebrating our 20th Anniversary. Also, we never received the complimentary “romantic room suggestions” such as rose petals and champagne the front desk assured us we’d have. This being our first time at this resort after the check in our stay was good. The food is pretty good, esp the buffet. The drinks were on point and the atmosphere couldn’t get any better. We would def revisit.

Daniel and all the staff make it a great holiday. Third stay at resort. Will be back.

No working air conditioner , no towels for a day , safe took five people two get to work , had to move us food bad ,breakfast servers nasty so all in do not go there

I expected more for the all inclusive option, but we are extremely disappointed in the food !! IT WAS TERRIBLE ¡¡ nothing was cooked well enough. We always ended up going out to get something dissect to eat and not having to eat the garage at hotel. The room was dated.. never coming back to this hotel