Best Western Hotel Plaza

Good hotel, conveniently located near the terminus. Surroundings not that good, but very convenient.

Booked superior twin room with private balcony but ended up with dingy, dark 1st floor room with window at back & view of service area where staff took their breaks. Air conditioning good, quiet & comfy bed. Hotel located in scruffy area near Piazza Garibaldi / central station with groups hanging around late at night in the square outside the hotel. However we were not approached or threatened in any way. Bars & restaurants in the area limited as were facilities in the hotel. Okay base but no desire to return to hotel during the day

Stayed here with high expectations because of the name. The place itself isn’t bad. I would not recommend the area at all though. Many great areas in Naples but this was not one of them. Didn’t have any issues but definitely didn’t feel the most comfortable walking around at night. The shower is extremely small. Most will struggle to get in and out of it in the single room. Overall if you need a cheep place near the train station this place works. If you are looking for a nice location and relaxing atmosphere this is not the place.

It was a pleasant stay. It is close to the train station and other means of transport. The local area needs improvement as it is very dirty.

The hotel was nice, clean, spacious and centrally located, so for most visitors this will be a good choice. However, The disabled bathroom facilities were not up to standard and would not work for a disabled guest without an accompanying carer and were also challenging for the carer in this case. Grab bars, next to the toilet, shower curtains and bigger showering area are needed at the minimum. Nevertheless, the staff were helpful and friendly with individual requests, so our stay was enjoyable in spite of the niggles.