def not satisfied, first they asked me more 5 euros for tax ( in website it says no additional tax ), and they told me they cant give me receipt for my stay as i booked online !!! and i have to send email to hotels.com if i want receipt !!!, i travel alot for my business and maybe i have stayed 200 different hotels until today, and i always book my rooms online, this is the first time i have ever got this response. On the other hand, room and breakfast was fair, but dont expect much, i will never book the same hotel again !!!, i have also stayed in another Bastion hotel which is close to this one, and it was much much better .... Thanks