Best Western Antares Hotel Concorde

Hotel was ok. Room was very small and a single bed. Breakfast was very limited. Also no complimentary water in the room which is very rare.

Poor decoration, doesn’t look like show in pictures, bathroom looks terrible, breakfast area downstairs with poor choices, very old furniture, overall disappointing, hotel would need to be reovated.

Good hotel for a night staying, a bit old fashioned American style but cleaningness make worth it

I booked a non-smoking room, and my room as well as the corridor had a heave smell of smoking. I called the reception to see if they can move me. They didn't even try to help ("hotel fully booked, sorry for any invonvinience"). They did offer the "air purifying machine" though, so clearly the issue is not new to them. Machines are used to purify the air and make a non-smoking room our of a smoking one on demand. Sadly, it does not resolve the problem for a non-smoker who is bothered by the smell and forced to breath the populluted air.

Room was clean and well kept. Location was near to the metro station with a supermarket just next to the property.

Nice hotel and accommodations. Cannot check in early, but hotel will hold your luggage.

Bathroom was so tiny it was hard to bathe. The place needs to be updated, its very dark. The having to use the room key to light up the room was a HUGE issue. We were only allowed one room key, so the person leaving the room couldn't take the key with them, and the other person had to stay awake to unlock the door.. VERY inconvenient, also hard to charge personal devices if the key was removed from the slot.

1.When I checked into Best Western Antares, Milan, Italy, I was told there was not a reservation for my family and I. After several telephone calls and the hotel assistant, I was able to receive a room. 2. I telephoned Hotel.com about a reinsbursment, and was told that a $50.00 would be credit to my Hotel.com account. I stated that I want the $50.00 to be charged back to my credit card which was refused. I will never use Hotel.com, and I will put out the word to my friends not to use Hotel.com as a bad apple.

reception and restaurant staff are amazing, breakfast not so great and the breakfast manager is a gimp but the other staff make it a great stay

We really like this hotel. The room was spacious and well appointed. We had dinner, bed and breakfast package which was excellent value. Area was ok but a bit out of the centre.