Soooo breakfast is just a bagel bar, the shower drain didn’t drain properly, there was a mouse in the lobby, and my friends had to leave their rooms because of bed bugs. There was construction outside and a homeless man who would be hanging around the street in the front who I didn’t feel comfortable with. My first time to KC and I wouldn’t want to come back. I don’t think it’s just the hotel, the surrounding area is trashy.
However, that being said, the service from the staff is 5-star. Every employee was friendly and courteous. Also, my bed didn’t look like it had bedbugs. I slept very well and it was a quiet room. Would I come back? Probably not, but then again I wasn’t a fan of Kansas City. Even though I like the Chiefs.