This is my second stay at the Brighton Novotel, traveling from the Gold Coast. Our first experience was amazing, even though the weather wasn’t great. We had a fantastic time enjoying the indoor pool and spa. However, on our recent trip with the kids, the weather wasn’t ideal again, but this time the kids weren’t allowed to use the indoor pool or spa. Unfortunately, this meant I couldn’t enjoy those facilities either, as I had to supervise them. It was a bit disappointing, as I felt it could have made their trip even more memorable.
If you arrive early, you’re not allowed to use the facilities unless you've arranged an early check-in. I didn't plan ahead, but fortunately, the reception was very accommodating and found us another room that was ready, allowing us to check in right away. After a long flight with three kids, I was really grateful to be able to settle into the room straight away.