Waldorf Astoria Edinburgh - The Caledonian

Booked room with queen size bed but had normal double bed and room was freezing cold . Shower wasn’t very powerful . Booking . Com booked us in for wrong night and we were charged an extra £36!

My wife and my 4 year old daughter stayed at the Waldorf for 2 nights to celebrate my daughters 4th birthday. Prior to arrival the hotel contacted me to ask if I had any special requirements which we dont, I did mention my daughters birthday as the reason for travel. Upon arrival all employees were excellent - very welcoming and they all made a real fuss over my daughter. Our room wasnt ready so we had a drink in the Peacock bar where my daughter was surprised with s birthday cupcake. Upon arrival to our room she was further surprised with a card, a birth chocolate plate and a teddy (highland cow named hamish) all of which my daughter loved. The room was big, clean and well decorated. Breakfast was fantastic - I travel a lot for work and I can honestly say it was the best quality and selection that I have experienced in the UK. Kris was especially pleasant and helpful at breakfast. Overall I could not fault the stay. We will definitely stay again and I would recommend the hotel to everyone. All of the staff that we encountered were a real credit to the hotel and the brand, notably Henry (our concierge) and Kris (breakfast waiter)

Warm welcome and fantastic room

Quality hotel and lovely comfortable room

We stayed here for a night following a theatre trip. The hotel was fantastic! The staff were absolutely lovely from the lovely welcome from the door men to the reception staff and the staff who served at the bar and breakfast. Everyone made our stay extra special. The rooms we booked (2 rooms, Castle view) were beautiful. A big shout out to the cleaning staff, they were immaculate with lovely complimentary toiletries. We would not hesitate to return to this hotel and are planning another stay!