The hotel staff went above and beyond to accommodate our needs. Reception were always available to address any issues we had promptly. The dining staff were exceptional especially Josephine, who always had a smile on her face and really looked after us. The Spa staff were also fantastic and helped to make our holiday an enjoyably one. Lastly the entertainment staff we exceptional. They worked hard during the day, around the pools, entertaining guests in games and pool activities. Then they were back at night with the evenings entertainment. Becky stood out for us as she was always there morning and night with her happy contagious personality. The splash staff were also very friendly and encouraging to those not as confident.
What we did not like was the small selection of drinks at the bar. There was also no bar close to the pool next to the splash, where our son spent most of his time.