Palmer House a Hilton Hotel

A lovely, classy, grand hotel!

I was eaten alive by bedbugs and the hotel has done nothing to correct

Always fun to step back in time and enjoy the atmosphere of an iconic hotel in a great city like Chicago. Great location great lobby great people...Bravo We will be back!

Impressive lobby, good bar, extremely dated small rooms and hallways.

Excellent location within walking distance to The Bean and Art gallery and tons of great restaurant choices. Quiet and clean with a stylish vibe.

Check in was wonderful. The atmosphere and decor was lovely as well. Our only complaint would be the slow drain in the showers. It was gross standing in dirty water

The bathroom was not really clean and the shower continually leaked all over the bathroom floor.

I was pleasantly surprised by the serenity within the hotel and surrounding area during the night. I was sure I would be awakened by noisy traffic and I was wrong.

I've stayed at the Palmer House on prior trips. It's one of the last grand hotels. Nice place to stay. Can't beat the location in the Loop. It's central to everything - the Art Institute of Chicago, Orchestra Hall & Grant Park.

Was able to book at a great price, & with self parking included with my booking fee, saved money vs paying for valet. Love that there are on site food & drink options such as Fresh It, Starbucks, & the pastry shop. Hotel lobby is beautiful. The room itself could use some updating however it was clean. I do wish coffee was available in the room..no coffee maker available. I don’t like Hilton’s double beds vs queen but mattress itself was comfortable.