Thompson Chicago

Awesome hotel. No complaints!

Room was nice and clean but all night there was a noise like water drops we call front desk but they were booked so they could change us room. We had to hear this noise for two days it was awful. The third night we stayed at a different hotel

They gave me a room early and worked with me on a change in travel plans. Super friendly staff, excellent location with a fantastic restaurant and bar. Love this hotel.

The room’s vent was facing the bed and blowing cold air at a high uncontrollable speed. When we told the manager about it they didn’t do anything. We paid extra for a lake view and really was given a city view with a small window that you couldn’t really use because the tv wall was there of a lake view.

Our stay was absolutely wonderful. The hotel is very beautiful and in a prime location for shopping and dining. The staff was more than willing to offer suggestions on places to eat and was friendly overall. I thoroughly enjoyed my stay there. I had a beautiful view of Lake Michigan from my room. I only wished that there was coffee/tea offered in each room. It was quit chilly during the evening hours and having that available would have been nice. There is a Starbucks and other coffee shop nearby.