The Anza - A Calabasas Hotel

Very clean, quiet and best of all pet friendly.

It was GREAT!!!!

SO.... the place was not ready for guests. For a high end, cute neighborhood this place is way under par and did not meet expectations. The elevator was broken. We booked a king bed for an anniversary evening and we got the " sorry, we dont have a king bed available" . Then the excuse of we will upgrade you... we had to drag bags up a couple of flights of stairs. To get a surprise.. stained carpet in the hall ways.. the room was hardly clean... bathroom had leftover toiletries.. The tiny refrigerator was broken... After a long day we got to sleep. The morning was a panic with alarms and bells going off very early. We had to grab what we had and run.. it was a false alarm... at check out we said we would never stay again. OH, but next time call ahead to get the room you want. We book by what rooms are "available".. then why advertise the choices at all? The compensation was we will not charge for parking... What? No one said anything about parking charges. There is plenty of parking in on the street and shame on you for charging parking to live in a broken down place. NEVER never stay here.

Bed was kind of hard, bathroom door would not slide and took a lot of effort to close, room smelled like smoke, there was a peice of cork jammed in the ac filter vent. For $189 I expected much better. Oh and elevator was not working and that was not mentioned before booking

Great price for the quality hotel/room/location. It’s right I’m the strip of a little downtown with restaurants and shops. Half a block down is the big shopping center which includes a couple grocery stores. They allow dogs which is most appreciated and the dog friendly room was very clean. Only hiccup is the coffee maker in our room didn’t work and housekeeping never replaced it as requested. But receptionists were very friendly and our stay was pleasantly very quiet (no loud neighbors or thin walls). Will definitely be back!

My room faced the freeway and was very noisy. The sounds from the next room earl hours of the morning, someone was gaming with the volume up. Disappointed as the hotel was mostly empty and they could of given me a better room.

Upon checking in I noticed there was trash already in the bins. The counters were dirty. The mirror had very noticeable finger smudges and the tile floor was dirty. I called front desk and they told me they don't have any rooms that are the same room type. Then the front desk girl said she actually found another room that was the same 2 queen beds and asked if I wanted to check it out. I went over there to take a look. It was a bit better, but the floors were still filthy just like the 1st one I checked into, so I just decided to wait till the next day to switch rooms. I figured the new room they'd put me in would at least have clean floors... well I was wrong. Again, the floors were so gross I couldnt walk barefoot. I had to wear my shoes the entire time. Just walking around in light colored socks for a few hours turned them black. I dont understand how the floors could be that dirty. They didn't offer anything to compensate. I didn't feel like they really cared.

I was very disappointed with that hotel. After the « stay at home » episode we wanted to travel a little just to enjoy and help businesses to go back on track. -when we arrived the room was not ready. We did not complain and patiently went for a coffee elsewhere. -at the check in the gentleman was so annoyed. No smile at all! He gave us an ADA room even if it was not what we asked for. we agreed on whatever was ready and available. -the room was dirty. The floor had not been vacuumed and there was trash on the floor. My small dog ate something in a cup by the bed! -There was still trash from the previous guests and a SOILED BANDAID next to the trash can on the floor! (disgusting picture) -there was just one towel in the bathroom -there was no toilet paper We had to ask for everything -the first night while asleep a guy pounded on our room door at 11pm. Apparently they let everyone in. It was scary! I noticed there are people that sleep in front of the entrance of the hotel during night. - last thing, they even charge $3 for a small bottle water. Come on! We stayed 3 nights 4 days NO ONE came to clean the room or give clean towels or change the bed sheets or Anything! It was like we were not there. I do not recommend to stay there. We enjoyed Calabasas but we won’t come back in that hotel.

The overall hotel is not very clean.

The person at the reception was not friendly or helpful at all. We asked few times questions and we were definitively not welcome to ask anything... sorry! we won't come back then.