The Landmark Hotel and Leisure Club

The Hotel is usually quite predictable, the rooms are ok, the food is ok (albeit a bit expensive), and the Service good.. But on this stay the key card failed on the first 3 attempts resulting in a really long trail back to reception 3 times. I was then given another room and everything was predictable again

We enjoyed our stay

The staff were fantastic and so helpful. The rooms are very tired looking and could do with an refresh. The first bedroom we had there was bright red stains on the carpet, the shower curtain was mouldy and the wall had marks all over them. For what we paid I didn’t think it was up to scratch.

Very pleasant and helpful staff. Comfortable room

Room was comfortable , shower very good. All clean. Table in bar could have done with a wipe. Service in the restaurant was very slow between starter and main course. Main course was not very hot think it had been sitting about. Wine expensive.

All things good except the room was to warm with no Air con or fan

Rooms were comfortable, well designed and very clean. Disappointed that the pool wasn’t available but otherwise customer service was excellent. Friendly and helpful staff

Nothing special about this Hilton. Could use a refurbishment as it’s a bit dated. I’ll probably book elsewhere if I return to the area. Breakfast was terrible, found much better for half price a mile or two away.

Beautiful hotel, great location and very friendly staff. Lounge food was tasty and a nice range of drinks available.

Overall a very good experience. Pleasant & helpful staff. Our room was clean and spacious. The hotel is a bit out of town which if you didn’t have your own transport might be an issue. Two small complaints though. There’s very little storage space for clothes in the room, which is ok if you’re only there for a night or two, but we had 5 nights and wanted to take stuff out of the suitcase, but it was difficult as there was very little storage. Other thing was a request for a firm pillow, which despite the staffs best efforts, wasn’t available. Other hotels I’ve been to of this standard have a “pillow menu”! Maybe something to be considered? Im sure there are lots of people like me with a bad neck/back who can’t use soft, squishy pillows. But overall it was a pleasant stay.