Courtyard by Marriott Los Angeles Century City/Beverly Hills

People make a Hotel and the Staff of the Courtyard were all exceptional.

We stayed for two nights during a family reunion. The location was very convenient. Great neighbor to walk around. Nice to have the restaurant in the hotel. Rooms very big and well laid out.

Disappointed with very small TV and $25 parking fee not disclosed in website

Noise! Sounded like someone was training elephants to dance above me; even at 2am. AC was noisy too. Had trouble getting tv to work, tech came and replaced remote. Bed was hard but ok can't please everyone with that. Needed aspirin in middle of night, hotel convenience supply was out. Went to a not so close 7/11 at 3 am upon recommendation from night clerk; it was closed. Roads around the area very hard to figure. No left turns. Got semi-lost. It would help if staff new about a store open in the night. Hamburger from cafe had sub standard meat patty. You would think for 12 dollars it would be more than a 1/4 inch tick and drab tasting. Coffee was bitter! Nice staff. They get thumbs up for smiles and demeanor. Credit card fell out of wallet when checking in. Discovered it missing about 5 hours later. Went around about asking had anybody seen it; cafe and check in. Nobody had seen it. Called and cancelled credit card. 30 minutes later got a phone call saying they had found it at front desk. Had my name on it! They could have called upon finding it. Oh well ... still my fault for dropping it. Worse Marriott stay ever. They are usually very good.