6/10 İyi
31 Aralık 2024
Be prepared.
We stayed here for the holidays for 11 days. While the price was reasonable and the room spacious enough to serve its purpose, several issues were hard to overlook. Security was concerning—keypad doors in the back of the complex didn’t lock, allowing anyone access. The hallway carpets were filthy, and the room's cleanliness was unacceptable. Despite asking three times, the floors in our room were never cleaned. Midway through our stay, our toilet began leaking. We were moved to a second room that was inexplicably marked usable despite being under construction. After a quick apology, we were moved again—this time to a courtyard view room, even though we paid for a mountain view. Adding to the frustration, we were told the leaking toilet in the original room would simply be caulked over, raising serious concerns about maintenance practices. Unfortunately, these issues made the stay far less enjoyable than it could have been.
Faith
Faith, 11 gecelik seyahat
Doğrulanmış Hotels.com misafir yorumu
