Queen Street Shopping District - 3 min walk - 0.3 km
SkyCity Casino - 4 min walk - 0.4 km
University of Auckland - 9 min walk - 0.8 km
Auckland Ferry Terminal - 13 min walk - 1.1 km
Getting around
Auckland Intl. Airport (AKL) - 28 min drive
Auckland Remuera Station - 6 min drive
Auckland Greenlane Station - 7 min drive
Auckland Britomart Station - 13 min walk
Gaunt Street Tram Stop - 14 min walk
Daldy Street Tram Stop - 17 min walk
Halsey Street Tram Stop - 18 min walk
Restaurants
Aria Restaurant - 1 min walk
St Pierre's Sushi & Seafood - 2 min walk
Elliott Stables - 2 min walk
Federal Delicatessen - 2 min walk
Depot Eatery & Oyster Bar - 2 min walk
About this property
Crowne Plaza Auckland, an IHG Hotel
When you stay at Crowne Plaza Auckland, an IHG Hotel, you'll be in a fantastic location, just a 5-minute walk from Sky Tower and Queen Street Shopping District. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Aria Restaurant and Bar, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a sauna. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Gaunt Street Tram Stop is just 14 minutes by foot.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (NZD 30 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
10 meeting rooms
Computer station
Conference center (10118 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Sauna
Vegetarian dining options
At least 80% lighting from LEDs
No plastic drinking straws
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Thin carpet in room
Room amenities
Be entertained
LCD television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Special features
Dining
Aria Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for NZD 65.0 per night
Parking
Self parking costs NZD 30 per day
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel
Frequently asked questions
Does Crowne Plaza Auckland, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Auckland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Auckland, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Auckland, an IHG Hotel?
Yes. Self parking costs NZD 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Auckland, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Auckland, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
What is there to do at Crowne Plaza Auckland, an IHG Hotel and nearby?
Crowne Plaza Auckland, an IHG Hotel has a 24-hour fitness center and a sauna.
Are there restaurants at or near Crowne Plaza Auckland, an IHG Hotel?
Yes, there's an onsite restaurant, Aria Restaurant and Bar.
What's the area around Crowne Plaza Auckland, an IHG Hotel like?
Crowne Plaza Auckland, an IHG Hotel is in Auckland Central Business District, a short 3-minute walk from Sky Tower and 13 minutes' walk from Auckland Ferry Terminal. Travelers say the area is walkable and good for shopping.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 27, 2024
Ethan
Ethan, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Nice hotel
Central location within walking distance to the city
The bar closes very early
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Close to downtown and Weta Workshop
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
S
S, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Good hotel, friendly and supportive staffs. Just try to avoid your group during breakfast
Tuan
Tuan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
So kind…
They knew it was our anniversary and gave us a bottle of champagne to celebrate! They were kind and helpful. Wonderful breakfast!
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Living It Up Down Under!!
I was fortunate enough to stay here during vacation and I definitely made the right choice! The centralized location, the level of care and excellent customer service from every staff member I interacted with made it hard to leave. My room was clean and comfortable, with all the amenities I could want. Mo, the concierge, was very kind in sharing recommendations and making activities/ tour reservations for me. The food was great; the daily happy hour was fun and very reasonably priced. The cherry on top was the on-site mall for all your last minute shopping needs. I'm very much looking forward to my return.
Marilynn
Marilynn, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Clive
Clive, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Conveniently located. Easy walk to the city center. Lots to do nearby as well.
Jennell
Jennell, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
First time traveling to New Zealand with my toddler. But the way the staff helped me made the whole experience one to remember.
ruth
ruth, 6-night family trip
Verified Expedia guest review
6/10 Good
Aug 28, 2024
Xx
Ricardo Antonio
Ricardo Antonio, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 27, 2024
Place needs a a big upgrade. Rooms are a bit old and needs a big renovation or makeover. Downstairs smelt like curry everyday which was so bad in a way not sure where it was coming from. It’s real busy and can be loud if you prefer quiet and peace.
Sam
Sam, 8-night romance trip
Verified Expedia guest review
6/10 Good
Aug 25, 2024
Location excellent
Rodney
Rodney, 4-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Aug 24, 2024
Our stay at the crown plaza was pleasant. The rooms (although a bit outdated) were clean, the first time housekeeping came around my son forgot to store his electronics out of sight and everything was intact. Staff is very courteous and respectful. I especially loved that nobody can go up without a key card which is a safety plus. We never felt unsafe. Everything is at close proximity and the wharf is close by with awesome dining areas throughout. We will return!
Erica
Erica, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Taylor
Taylor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Christy
Christy, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Family Staycation
Quick and welcoming check in. Room is spacious, comfortable and clean, information readily available in the room what is available in the hotel. Short walk to shops and eateries. Fab time for families
LP
LP, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
LP
LP, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
.
moira jean
moira jean, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Reception and check in were fantastic. F&B staff were fine but seemed lacking in comparison to the reception team.
Christopher
Christopher, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Aug 6, 2024
Excellent location. Staff extremely helpful, courteous, and went out of their way to help us find public transport suitable to our needs. The room was spacious and quite. There is a lot of construction around the hotel, which complicates traffic. Tons of restaurants within wañking distance. Would stay again.
Karen
Karen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Amazing stay, I will be back!
Amanda
Amanda, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 2, 2024
The room was clean and comfortable which included pillow top mattress. The hotel’s location was close to all the major sights and day tour operators pick up at the hotel. Breakfast included cook to order omelette and coffee/latte/ espresso of your choice. Some areas of the hotel could be modernized but the room made up for it. The construction outside for the underground is not under their control and when completed would increase convenience in the future. Staff from front desk, dining, and housekeeping were friendly and accommodating. The only thing that was odd is the TV turned off on its own. Will recommend this hotel. Close to shopping and excellent restaurants. - on holiday from San Francisco Bay Area, CA
Geraldine
Geraldine, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Crowne Plaza was great! Rooms are spacious. We had enough room for the 4 of us, 2 adults and 2 teenagers. Waking distance to shops and restaurants. View of the harbor was beautiful. We will definitely stay at Crowne Plaza again!