6/10 İyi
27 Ocak 2025
Disappointing, stay with a few highlights.
Our overall stay at this hotel was neither terrible nor great. While the hotel itself was clean and the staff accommodating, several issues detracted from our experience.
Due to a networking error, we were limited to just one key card, which granted access only to our room—not to the swimming pool or fitness room. Taking a hot shower was nearly impossible, as it took an hour for the water to reach a usable temperature. My husband had to speak with staff to even learn this, and the fluctuating water temperature meant our children couldn’t shower at all.
Later in the evening, the networking issue persisted, preventing us from dining at the restaurant. While the bathroom appeared clean, there were mysterious stains on the walls and doors. Calling the front desk for assistance didn’t help, as no one answered.
On the positive side, we enjoyed the warm pool, the two hot tubs, and the decent breakfast. However, our experience took another frustrating turn when we returned from breakfast to find our room door ajar. At first, we thought we hadn’t shut it properly, but not long after, an employee walked into our room unannounced—this was around 8 a.m., which felt far too early for housekeeping to arrive.
While the staff seemed well-meaning, the multiple inconveniences and lack of resolution made for a frustrating experience. Unfortunately, we will likely not be returning to this hotel.
Randy
Randy, 1-gecelik aile seyahati
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