Eurostars Rey Don Jaime Hotel

Horrendous, poor lighting and poor food and the bed was horrendous.

First room I was given was so hot inside, I asked to put the AC on and was told not possible, open the window, the window was tiny and being on the inner side of the hotel gave no relief. There was a bad smell in the corridors leading to the room. The bed was very uncomfortable. I asked to move rooms because it was so hot on the second night, they gave a room which a much larger window looking out to the front of the hotel, which helped a lot. However the bed was just as bad and the same smell was now in the bathroom but I put up with it. Breakfast - I don't know how they made the scrambled eggs taste so bad. I was staying with business colleagues and all of them had similar issues, even trying to plug all the holes in the bathroom because of the stench. This is way below 4*

Great deal...excellent buffet.

This hotel was very well located Very quiet rooms and free parking was an excellent bonus in the middle of the city And it was probably the best value for money

We arrived and after I specifically asked for a double bed in our room I ended up with a twin room so had to wait for them to sort this slip up out. Then we went to ask if we could have access to the pool but were then unfortunately told that the pool is in construction...little say we were very disappointed by this as part of the reason for booking this hotel was so we could relax by the pool for a day. Check out was also slow but ok.

Nice clean hotel. Staff very friendly. Easy to get around and not far from places of interest.

Excellent location and lovely staff. The room was very clean but the beds and pillows were quite hard (and I like hard beds). Our room was a bit loud also (first floor). But the location is unbeatable if you're wanting to spend time at the beautiful park. Lots of restaurants and shops nearby.

Really helpful staff, very clean room, great location, close to main attractions, accessible by foot and/or bus.

My experience in the hotel was very good, everything amazing

We needed 2 rooms per booking. They had one ready at around 2 or 3 pm. The other one became available only at around 6 pm. No one answers at reception also when you call via room phone. AC only gave out heater air. We slrpt with windows open so you heard the street car noises the whole night.