Melia Alicante

Hotel eski ama yeri mükemmel. Hizmet çok zayıf. Standart oda küçük kalinabilecek bir hotel.o bölgenin eniyi hoteli

Overcrowded. Not enough favilities for guests. Definitely not enough sun loungers, ridiculous waiting times for breakfast, and service was non existent. 1) Called up reception to ask for new towels - was put on hold for 5 mins and then 3 follow on calls were ignored. Generally speaking reception staff were sometime soon rude, and always looked like they didn't really care 2) was given wrong advice on transportation which meant we had to walk back to hotel for 2hrs after midnight when we went to see a show on outskirts of town 3) saw a cockroach on first day in the lobby 4) was not even asked how service/ out stay was at time of leaving We upgraded to the level for eur 50 per person per day - service was a bit better here and free drinks/ food but sun lounger situation was still dire. Don't charge people extra if the same problems are going to exist even afterwards they pay the extra costs!! And "peak season " is not an excuse - hotel knows is capacity from before. Felt quite cheated by this. Will never ever go again . Been to three other Melia hotels before - by far the worst and a disgrace to the Melia chain of hotels The location is good though, and rooms are generally clean - only positives.

NOT SO GOOD. AS A SPECIAL TREAT I BOOKED A SUPERIOR ROOM (SUPPOSEDLY RENOVATED LAST YEAR) WITH A DOUBLE BED THAT COST OVER DOUBLE WHAT I USUALLY PAY FOR 1 NIGHT. INSTEAD I GOT A VERY AVERAGE ROOM NOT WORTHY OF MELIA HOTELS WITH 2 TWIN BEDS (JOINED SO NOT OBVIOUS) AND A WASHBASIN THAT DID NOT DRAIN PROPERLY. THE ROOM WAS ALMOST THE FURTHEST FROM RECEPTION AND BY THE TIME WE GOT TO IT THE PHONE WAS RINGING AND MY WIFE ANSWERED THE QUESTION "IS THE ROOM OK?) WHICH WAS OF COURSE PREMATURE AS WE HAD NO TIME TO EVALUATE AND ALSO MY WIFE HAD NO IDEA WHAT LEVEL OF ROOM I HAD BOOKED. THE 2 GOOD THINGS ABOUT THE HOTEL WERE A GREAT LOCATION AND A BOUNTIFUL BREAKFAST (PAID EXTRA FOR) OTHERWISE NOT AT ALL VALUE FOR MONEY OR A GOOD EXPERIENCE AND AN UNSYMPATHETIC REACTION BY RECEPTIONIST ON CHECKOUT WHEN THE HOTEL FAILINGS WERE POINTED OUT.

Great place plenty to do

We got a broken room. Broken balcony door, broken sink, broken wardrobe, broken shower...... location great just wish the condition of the room could be better.