4/10 Fair
Jan 18, 2025
Didn't sleep a wink
I booked this hotel because I wanted to get some pool time for exercise. Upon checking in, saw the note that the pool wasn't heated because they were waiting for a part. Thought I could "walk" in the hot tub... there was a weird hump in the bottom that precluded that safely.
When I finally decided to try to turn in - around 1 am - couldn't engage the lock because a sketchy repair did not allow it (see image). Was not about to get dressed, pack, and wander around the hotel to get to the front desk.
Dragged the chair over and propped it under the door knob and parked my walker there too.
The bed was a hard as a rock and the guy next door snored louder than my husband (not the hotel's fault).
Now I anticipate a fight with Expedia to refund the canceled night fee. Watch for an Expedia review.
Mary
Mary, 2-night trip
Verified Hotels.com guest review