Besides Perfect location and best view from the roof top restaurant with a modern room decoration, the best part is people in the reception. They are gems, and really shine in Malta's not so perfect customer service environment.
Yilmaz being almost as helpful as a fast tourist guide, pointed out little things that made this trip unforgettable. Carioso (sorry if I spelled wrong) smiling face, make everything possible to relax our minds, and answer our questions. Paolo was kind enough to track the taxi to the street, and make sure we are safe.
This is the most customer focused, pleasant service, I received so far. Believe me, I am 43 and already have seen countless 5 stars hotels in business and in leisure.
I advise whomever coming to Malta to stay in this hotel, and meet the staff.