Hotel Essex Chicago

Our stay was good. Everyone was nice. The room had a nice view. It is definitely good for the money and a great location.

Love it, James helped use alot

Excellent rooms small bedroom area but super cozy bathroom was nice size we had the regular king and it was great the bed was incredible and both my husband and I have bad back issues and usually hate staying in hotels because of that ..we woke up refreshed and no pain and that’s not normally the situation

This place was okay. Not great. Not terrible. Just "okay". But it was priced like a place that should be amazing. The rooms were expensive to begin with, and then there were over $100 worth of hidden fees to further hike up the prices every night. When I initially selected the rooms, I thought I was getting a really nice hotel for my wife and I over a long weekend. Instead, it turned out to be incredibly small, with no sound-proofing, so every person entering their room in the hall outside sounded as though they were breaking into our room. The elevators didn't work half the time, but there were no option of stairs. There was no wi-fi, no pool, parking cost $77 per night in order to park in what was a urine smelling ghetto lot. There was a restaurant in the hotel, excusing them from the need for a continental breakfast, but the hotel wasn't available for room service when we finished our show because of it's limited hours. And you couldn't order outside food for delivery to the hotel because there were no stairs and the elevators required keycards. Unless, I suppose, you want to sit in the lobby to wait for it. For the same price, I could have been in the Mariott with a luxury room. The only advantage of the Essex was it's location and proximity to arena and convention centers.

We loved our stay at the Essex and are looking forward to taking another trip when the weather is nicer. The on-site restaurant was great. Only thing we would change is moving the shelf above the sink in the bathroom. It's impossible to bend over without bonking your head. It would also be nice to have a vending machine option, but they do provide free bottled water which is nice.