This is a smaller, but well-equipped hotel, right on Waikiki beach, next to the Sheraton, and a short walk to the Hilton Hawaiian Village. It is quiet, yet close to all the shopping and restaurants you want to walk to.
Upon check in, Izy gathered our bags. When we got to our room, I realized it did not have a bathtub so I called the front desk. They were able to move us to a room with a different bed type, but it had a fantastic view. Izy was so helpful in moving our bags to the new room and he even went down to the front desk and got us our new keys.
The room had a comfortable bed, refrigerator and lots of space but no microwave which was disappointing. They could use some softer towels and better toilet paper, but everything else was very nice. They give you complimentary stainless steel water bottles and have refill stations throughout the hotel which is appreciated. Did not see recycling bins.
Everyone at the front desk was helpful and friendly. They have a nice store with super sweet employees, a row of shops connected to the hotel including an ABC Store, a tour desk to arrange anything you want to do while in town, an on-site restaurant (Michael was a fantastic server) and an outdoor pool.
Checkout was easy, and the friendly Bell desk guys stored our luggage for us since we had a red-eye flight.
Izy helped us again as we waited for our Uber, and things were really starting to pick up for the hokidays when we left on Dec. 19th. Gave a whole different feel to the place.