There was a water cut during my stay. When I returned from the gym, I was unable to take a shower and had to go back to the gym to use their facilities. The receptionist offered a complimentary breakfast as compensation, but the next day, the new staff at the reception had no knowledge of this arrangement.
I understand thier self-check-in concept, but in situations like this, it's essential to have dedicated staff available to assist guests rather than focusing solely on running the cafeteria.