Ambassador Chicago

We live locally and have stayed at this property multiple times, and throughout its different stages. While I find the rooms to be clean and comfortable for the rate....my issues on this visit were related to the (lack of) restaurant, a likely unnecessary room upgrade charge for a frequent visitor, based on the fact that the hotel was likely "empty", and most of all - Valet. My car was kept outside overnight during a winter storm, and when I questioned whether that warrants a $67 valet charge when I would expect my car to be in a heated garage...the front desk passed it off on the 3rd party valet company, and the Valets said it was because my car was too large for the garage -- info better shared at check-in, not check-out. Given that many hotels seem to offer deeply discounted rates these days, we may or may not return based on this past experience.

Kay was amazing! Infact all of the service was great! I went to Chicago celebrate my 21st birthday and am very happy I choose this hotel to stay at. It was one of the best experiences ever. The location of the hotel is perfect. The rooms are just the right cost and size. Overall a great experience and I will be back!

This was a birthday stay celebration for my husband and I as well as a much-needed getaway. Very nice hotel in a great location with so much to do in walking distance.

My only issue was when I was entering the hotel. The doorman stopped me and said I needed a reservation I don’t know if he thought I was a bag lady I don’t know. I have a computer roll bag ,with my overnight bag on top of it , and my purse on top of that. And when I entered inside the foyer I was approached by another man was not very friendly I went to the counter waited a few minutes and the lady came out she was very nice and she checked me in and that was The only customer friendly Person I met.

Great location for the Lincoln Park visit, and the Downtown is reachable too. Hotel with character.