Our welcome was unhappy staff, tired and not welcoming.
After that we found a dirty toilet, and the view from the window was a river of sewage of the town.
The staff is not awful, but it’s not what you except from this level of hotel.Feels like no one really cares about you( so different from other hotels in this country).
The breakfast was okay, missing basic things like pancakes, (only one morning), Nutella.
The only chocolate was cheap syrup.
The dining room is small, and very crowded.
Kids club is really poor. Maybe okay for age 0-3. More like babies club.
In first look- rooms look nice, but after a few days you realise that there is no maintenance.
For conclusion-
Big disappointment. And the worst thing is that it feels like no one cares.