University of Texas at El Paso - 15 min walk - 1.3 km
Paso del Norte International Bridge - 20 min walk - 1.7 km
Don Haskins Center - 3 min drive - 2.8 km
Sun Bowl Stadium - 3 min drive - 3.0 km
Getting around
El Paso International Airport (ELP) - 14 min drive
Ciudad Juarez Intl. Airport (CJS) - 33 min drive
El Paso Union Depot - 12 min walk
Restaurants
Plaza Theatre - 6 min walk
Starbucks - 6 min walk
Coffee Box - 4 min walk
Chiquita's Bar - 4 min walk
Briar Patch - 4 min walk
About this property
DoubleTree by Hilton El Paso Downtown
DoubleTree by Hilton El Paso Downtown puts you just a 5-minute drive from Paso del Norte International Bridge and Sun Bowl Stadium. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, Fort Bliss and American Consulate are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
200 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 18 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Room service (limited hours)
What to do
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Skydiving nearby
Working away
Business center
Meeting room
Conference space (6000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Fire Bar - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
The Fire Restaurant - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 0.75 percent
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs USD 18 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso
Frequently asked questions
Does DoubleTree by Hilton El Paso Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton El Paso Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton El Paso Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton El Paso Downtown?
Yes. Self parking costs USD 18 per day.
What are the check-in and check-out times at DoubleTree by Hilton El Paso Downtown?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton El Paso Downtown?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (9-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
What is there to do at DoubleTree by Hilton El Paso Downtown and nearby?
Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. DoubleTree by Hilton El Paso Downtown also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton El Paso Downtown?
Yes, there's an onsite restaurant, Fire Bar.
What's the area around DoubleTree by Hilton El Paso Downtown like?
DoubleTree by Hilton El Paso Downtown is in Downtown El Paso, a short 20-minute walk from Paso del Norte International Bridge and 5 minutes' walk from Plaza Theater.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Double tree by Hiton
Excellent service loved the property for my family stay will definitely stay again
Geneva
Geneva, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
Everything was very nice. Only complaints are; most of the power outlets didn't work in the room and the shutting of other traveller's doors were very loud and violent.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Moses
Moses, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 7, 2024
room was not clean
dirty mens underwear next to the bed :(
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Karina
Karina, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 20, 2024
Not Great, will not be returning for another visit
The staff were very nice and professional but the room wasn't the best. The carpets were dirty, the bathroom floor was sticky and we could hear everything through the walls. It was loud every time someone in the room above us flushed the toilet. The AC was rattling loudly and woke me up several times throughout the night. I barely woke up in time for checkout due to how loud it was at night. I was hoping for a relaxing night away but it was far from that unfortunately.
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
First time staying there. Hotel in general was nice and clean. Staff was friendly only downfall was they have no breakfast available description online not clear.
Ramon
Ramon, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
Lorenzo
Lorenzo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 24, 2024
Andy
Andy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Angelina
Angelina, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Theresa
Theresa, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Overall,our stay was great!
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Nubia
Nubia, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
Eliborio
Eliborio, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2024
The view
Wendy
Wendy, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 25, 2024
Do not recommend this hotel, we had to call the front desk every time we left the room and tried getting back in, door fob was not working. They said they would call maintenance to fix it and we waited outside of our room for 30 min before anyone came just to open our room door and the problem was never fixed. Called front desk about 4-5 times to get into our room in less than 12 hours! Do not recommend.
Araceli
Araceli, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Awesome staff and very clean.
Norma
Norma, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
This hotel didn't disappoint. It was beautiful! The pool was very nice and relaxing. There's a restaurant inside the hotel and the food is delicious. The room was spacious, clean, and safe. It is close to everything that downtown El Paso has to offer.
Amy
Amy, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 25, 2024
It took too long to check in because rooms was not clean yet. The next day when I returned from my work meetings at 5:30pm the room was not cleaned. Staff is friendly but inefficient. The restaurant had live music too loud, but the food was excellent. Dissapointed about Doubletree
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Nice hotel and friendly staff
Hugo
Hugo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Staff I very friendly. Coffee cafe on site is convenient.