Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
Akumal beachfront property with golf course and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Terrace/patio
Aerial view
Aerial view
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Free breakfast
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Golf course
  • 7 restaurants and 2 beach bars
  • 3 poolside bars and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free babysitting
  • 5 outdoor tennis courts
  • Fitness center
Feel at home
  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 41 of 41 rooms

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Sofa bed
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 17 min walk - 1.5 km
  • Aktun Chen - 17 min walk - 1.5 km
  • Akumal Beach - 9 min drive - 5.7 km
  • Half Moon Bay - 15 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 28 miles/45.1 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Putting you within a 10-minute drive of Xel-Há Park, Bahia Principe Luxury Akumal - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Riviera, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, a golf course, and a nightclub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 758 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free babysitting

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Kayaking
  • Parasailing
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby
  • Water skiing nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Nightclub
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Riviera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Frutos del Mar - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Arlequin - This restaurant serves dinner only. Reservations are required. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Rodizio Los Corales - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 1.8 per night

Children & extra beds

  • Supervised childcare is available for an extra charge

Policies

This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive offer free cancellation for a full refund?
Yes, Bahia Principe Luxury Akumal - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bahia Principe Luxury Akumal - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Bahia Principe Luxury Akumal - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Bahia Principe Luxury Akumal - All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Bahia Principe Luxury Akumal - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Bahia Principe Luxury Akumal - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing, and practice your swing at the golf course. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Bahia Principe Luxury Akumal - All Inclusive also has 3 poolside bars, 2 beach bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Bahia Principe Luxury Akumal - All Inclusive?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Bahia Principe Luxury Akumal - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Bahia Principe Luxury Akumal - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Bahia Principe Luxury Akumal - All Inclusive like?
Bahia Principe Luxury Akumal - All Inclusive is located on the waterfront, a short 17-minute walk from Riviera Maya Golf Club and 17 minutes' walk from Aktun Chen. Travelers love the property's prime location.

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Magnífica e inolvidable
Excelente experiencia vivida en Bahía Príncipe, espero poder regresar de nuevo
JUAN C, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jocelyn, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice property
All staff were so nice and helpful. Easy to get around to all 4 properties with their shuttle service. Restaurants and food was good. Akumal Luxury starting to show it’s age and needs some upgrades. They’ve done some of the buildings. We were in an older room that was oceanfront and it was fine but could use some updating.
Troy, 6-night trip
Verified Hotels.com guest review

6/10 Good

Personal muy atento, fui a festejar unos dias un cumpleaños en especial y pedi adornar la habitacion y jamas lo hicieron, falta mucha organizacion en cuanto lo que es el transporte interno del hotel, asi como no funcionaba mi caja fuerte. Me hospede en akumal y a pesar de ser "luxury" esta mucho mejor el tulum y sian ka'an. No me pude tomar ni un coctel con alcohol de mejor marca, ni mixologia.
Jhoseline Karina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ailin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hussein, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The property itself was very nice, and the staff was amazingly nice, professional, and friendly. My only suggestion would be that if you’re going to list as a luxury resort update the recreational equipment (bikes and gym). The equipment was way too old and didn’t fit the resort.
Clarence, 6-night romance trip
Verified Expedia guest review

6/10 Good

Lorna, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 5-night trip
Verified Expedia guest review

2/10 Poor

The food is terrible, especially the buffet. Not too many option . I would never go back .
Mehboob, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Tram Anh Phung, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Mirna, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful beaches
laura, 5-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Friendly staff
laura, 5-night trip
Verified Travelocity guest review

8/10 Very Good

pareja
hotel de primera vista agradable...la habitacion comfortable, excelentes amenidades ....nos ubicaron en la zona de adultos, y fue mas que relajante, aunque un poco lejos del lobby....nos desconcerto que un espectaculo de teatro sea pagado ya que entiendo que al ser todo incluido, no debia ser asi....el equipo de animacion con su esfuerzo en alto....nos parecio buena relacion pago-estancia...el clima bien, solo un dia de lluvia, el buffet variado y con variedad solo pocos platillos se repitieron en los dos dias que estuvimos...nuestras bebidas fueron sin alcohol y muy disfrutables...una opcion de mejora seria la playa de adultos, aunque es pequeña es agradable pero con demasiadas rocas dispersas en la arena, que seria deseable distribuirlas en la estructura adyacente ahi mismo o buscarles otro fin...
2-night trip
Verified Hotels.com guest review

4/10 Fair

Johana, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great Service! Everyone was very welcoming. Room was clean and if we needed something help was on the way with in a decent time. The beach was clear and they had entertainment on the beach. I am definitely coming back on vacation.
Shari, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The place was wonderful, we had a great time
Johanna, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Customer service was amazing. Great food and drinks!!!
Julia's, 4-night romance trip
Verified Expedia guest review

6/10 Good

Food quality was low. Drinks seemed watered down. I got sick one day after eating some room service food.
Boris, 8-night trip with friends
Verified Orbitz guest review

4/10 Fair

I loved the spa. It was wonderful those girls know what they are doing. But other than that I really don’t have much nice to say about this place. Yes there were a few employees who were nice and helpful. But the majority were not very helpful and acted as if they were having to go out of their way. The rooms felt old, tired, and rundown. Nothing opens before 7 am. You can’t even get water. So if your an early riser don’t expect to much.
Stephenie Kaye, 3-night trip
Verified Expedia guest review

4/10 Fair

Amber Nichole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Morgan, 4-night trip
Verified Expedia guest review

8/10 Very Good

It is a beautiful property with access to all the surrounding hotels and their restaurants and pools. We loved the presentation of the food at all the restaurants. The infinity pool was our favorite when we escaped the kids.
Kelly, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 4-night trip
Verified Expedia guest review