2/10 Kötü
8 Eylül 2019
Unhelpful staff
I stayed at the Belmont hotel for 3 nights when I was in Leicester for a business partnership deal. Even though I paid my whole costs before my arrival they took 60 pounds as a ‘deposit’ and have not give the money back during my check out. The room was okay. There were no signs of hairdryer which was at the table’s drawer. Rather than hiding things and expecting customers to find them out they could have put a tiny note at the table that says hairdryer was at the drawer. Breakfast was not included. It was my first time that after tons of hotels and 23 countries I have been to that a hotel sells BREAKFAST to its customers seperately. I definitely do NOT recommend the place and its a money trap nothing else. There are many other similar hotels in leicester. Furthermore, I mailed the hotel 3 times however still have NOT got a response yet.
mehmet
mehmet, 3-gecelik iş seyahati
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