"We reserved two rooms for four adults and two children. At check-in, we were initially asked to pay city taxes for the children as well. When I pointed out that, according to local regulations, children below a certain age are exempt, the representative acknowledged the mistake and corrected it. While I appreciate the correction, I would expect staff at a well-established hotel chain to be fully aware of such rules—especially when dealing with international guests.
Additionally, I requested slippers upon noticing they were missing from our room. I was told by the front desk that slippers were not available, only to find out the next morning that my sisters had them in their room. This inconsistency was disappointing.
Lastly, I found the parking fee to be quite high compared to similar properties.
Overall, our stay was okay, but given the reputation of the brand, I expected a higher level of service and consistency."
"Otel girişi çok ağır ve kötü kokuyordu.
Otel yakınında market vs. hiçbirşey yok.
Köy gibi, internetim çekmedi. Otel görevlisi wifi şifresi paylaşmadı.
Erkenden yatmak zorunda kaldım.
Tek güzel tarafı tren istasyonuna yakın olması"
"Mukkemmel konumda hemen feribotlarin kaltigi yerin karsisinda. Konforlu temiz bir otel. Biz balkonlu odada kaldik balkondan acilan manzara inanilmazdi. Oda buyuk ve sanirim yerden isitmasi vardi. Verdigimiz paraya degdi. Yine gelirsem yine burayi tercih ederim. Otel kahvaltisi cok iyiydi. Aksam yemegi icin yine restorantini tercih ettik tam bir gurme restoranti. Yedigimiz hersey cok lezzetliydi. Tavsiye ederim "
