This was to be our 4th stay at this hotel and we were excited to visit again, however, it was a disaster! We arrived late in the evening, and when we checked in we found the room we were assigned to had the dirtiest carpet I have ever seen. I went back to the check in and requested another room. We were moved to a different room, which was equally as filthy. The carpet had a huge stain right next to the bed. The fridge hadn't been cleaned and the surfaces were dirty. All in all, the room was completely nasty. Not only that, the A/C was super loud. We requested yet another room, but they didn't have anything available, so we found another hotel. It was incredibly disappointing. In the past, it has been reasonably clean - not perfect, but okay. This time, it was disgusting and the fact that they were happy to put a guest in either of the rooms shocked me. They need better housekeeping and quality control! We were booked to return in December, but after this experience I switched to another hotel. The manager was supposed to call me and never did. Worst hotel experience we have had in a really long time!