Hampton by Hilton Poznan Old Town

Very clean and nice place, friendly staff, good location and tasty breakfast, we will definitely come back soon

GREAT LOCATION, CLEAN AND COMFORTABLE ROOM. The water in the shower is not hot enough. The air in the room is very dry and a window cannot be opened.

Hotel was really clean, tastefully decorated, comfortable and welcoming. Bedroom was a good size, with comfortable bed and well appointed bathroom. Tea and coffee making facilities in room. Reception staff were really helpful. Buffet breakfast was of excellent quality with an extensive choice of both hot and cold foods. On day of departure the hotel provided us with a takeaway breakfast as we departed very early at 04.30. Only complaint was that several of the drinks offered in the bar menu were not actually available.

Very nice hotel. Great value & location.

Yes, it's a fresh, modern hotel; it's in a good location; it has most of the amenities you would expect; it's generally clean. However, management is absolutely awful. In particular, Krzysztof, who was nothing short of rude. No concept of customer service whatsoever and it boggles the mind how he ever got the job. For starters, when I arrived, it was almost check-in time, and the receptionist told me I'd have to come back later. I had to pointedly ask to leave my bag. The alternative offered by management was laughable: you can stay in a downgraded room now or wait for the room you booked. What really got to me, though, as a animal-lover, was that the entire lobby and reception area was decorated with real rabbit furs. When I first asked about it, I was dismissed, and again management proved unhelpful and unfriendly, and would not even acknowledge it was a problem. You'd swear it was a hunting lodge, not a prestigious international hotel chain. As a manager, Krzysztof made me feel like a complete nuisance and interruption to his day, and he cared more about proving me wrong than making me feel welcome or listened to. I won't be staying here again and my experience has certainly tarnished the reputation of the Hilton brand in my eyes.

Great location, excellent service and amazing breakfast. Special thanks to Michal and Mikolaj who went out of their way to assist us with every matter.

Great location, great rooms, exceptionally clean

Problem during check-in.... during stay... during check-out... they take money fron my card without informing me... IN GENERAL FAR BELOW QUALITY FROM OTHER HAMPTONS...

All was good!

Everything was perfect. Great Breakfast!