TOKYU STAY SAPPORO ODORI

Great location, less than 5min walk from exit 3 Odori station (1 subway stop from Sapporo station), and just 1 road away from the sheltered walking street. I will stay again. Room is new and quite big. Washing machine inside the room and washing powder is even provided. Complimentary coffee available on the 2nd floor. Clean bedsheets and towel. The only big minus point from my stay is their housekeeping service of clearing rubbish from room. I booked my room from Hotels.com and from another website. The 1st when day I checked in, I saw few strand of hair in the toilet floor, in the bath tub. On another day, I was so shocked when I saw rubbish bag from the toilet was not cleared and instead placed on the room's desk right beside my bottle of water. Its so unhygienic! I had to complain and repeat myself several times as staff couldn't really understand English. Hotel staff mentioned no housekeeping service during period of stay, and only dustbin will be cleared. But my issue was toilet rubbish wasn't even cleared well. Whatever condition you leave your bed in, it will be the same when you go back to your room.

Very convenient location, clean and comfortable room, spacious and with own washing machine!

Good location to metros, shopping and airport coach stand. Quite spacious pet Japan standard. Washing machine in room took up too much room space. Would have been better with a common laundry room and use the space as kitchenette.

Excellent

Hotel is new and clean in most parts. They don't clean for the stay and collect trash only.