Gaylord Rockies Resort & Convention Center

Not worth the money

My husband and I booked a night trip before our second baby was born. I was incredibly disappointed by really the entire trip. The cost of the hotel was very expansive, because it’s a very nice hotel I thought ok no big deal. I was disappointed to find out in the more than $300 a night charge, a resort fee was still added, additional taxes were charged AND you only had two options for parking, valet or self park which was an extra $30 a night. We had almost an additional $75 in just fees. The front desk told me while checking in they only had one restaurant with reservations still available, the Italian restaurant. We made the reservation and had horrific service. We waited over 20 minutes for water, my husband waited another 15 for his drink. I ordered chicken Parmesan which apparently in fancy Italian means just a piece of chicken, no pasta, salad nothing. It was soggy on the outside and incredibly overcooked. Not worth the $30. My husband got lasagna which didn’t have any sauce it was cheese and noodles with a few pieces of meat. Overall with tip our meal was $90 and worth about $18. The pool area of the hotel was jam packed. They had 3 hot tubs that had at least 25 people and kids in them at one time. Most of the chairs were full of left over trash and wet towels from the visitors during the day. Our room was beautiful but I was disappointed in the hard bed and the fitted and flat sheet both having rips in them. The couch in our room also had a good size tear.

Hannah, 1 gece seyahat, 6 Kas 2021

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A little pricey can’t stay just one night or won’t enjoy any amenities.

Michele, 2 gece seyahat, 4 Kas 2021

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It took over 36 minutes for our luggage to make it up to our room. Halloween festivities were only on the weekend. We did not know that. Parking was expensive.

Natalie, 1 gece aile seyahati, 26 Eki 2021

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Love this place!

Great food! Great service! Great rooms!

Lindsay, 1 gece aile seyahati, 18 Eyl 2021

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Gaylord too big to care about family guests.

Booked 2 nights at Gaylord Rockies through hotels.com When I arrived at hotel they offered upgrade for more money and I was happy to do so. I wanted to extend my checkout time. Hotel said no and that’s ok I booked an additional night so I could go to the pool and enjoy with my family and not have to worry about my things or use of the room. I called to ask if I could have same room they said yes but after 30 minute w 2 small kids at front desk they said no I asked to speak w mgr it took her 5 hours to call me. She said there were more important things to do than deal w my complaint on-site at hotel. They locked me out of my room for that entire time and I spent the day trying to enjoy w my kids but worrying about this issue. They did give me a credit and free night but it seemed as no matter how much money I paid or spent at this hotel for 48 hours they didn’t care. I’m puzzled as why they even advertise w hotels.com if they don’t care if they have guests or not.

Deanna, 1 gece aile seyahati, 10 Eyl 2021

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Fabulous family getaway

The Gaylord Rockies is the perfect little stay-cation! It makes you feel like you’re in an exclusive resort!

Andrea, 1 gece aile seyahati, 27 Ağu 2021

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Beautiful but very expensive

Kathleen, 1 gece aile seyahati, 21 Ağu 2021

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Great place and a lot of fun!

1 gece romantik seyahat, 21 Ağu 2021

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What a fancy place!

We were blown away by the decor, loved the food options, and enjoyed the visiting animal stations

Evyn, 1 gece seyahat, 21 Ağu 2021

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The Gaylord is a great family place.

Crystal, 1 gece aile seyahati, 21 Ağu 2021

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