HOTEL AROK

Smallish boutique hotel with funky décor. Nice sized rooms. Great staff and a terrific complementary breakfast.

Hotel Arok was very disappointing. It’s clear that they care more about how it looks in photos than the actual functionality or customer experience. Room: AC didn’t work. Felt like we were sleeping in a sauna and had to change rooms the next night. Brutal. Bathroom: THERE ARENT ANY BATHROOM FANS!! And to make matters worse, no doors either! So the entire bathroom was soaked- I’m talking walls, countertops, everywhere. And because of the lack of AC, the condensation remained for hours. Woof. This happened in both rooms. Service: I asked the hotel manager to contact me so i could provide this feedback directly instead of posting here. He pretended to be busy (I heard him speaking to the staff on the phone) and never contacted me. Marcel, I am still waiting. Housekeeping: I was angry that they entered my room after I had put the DO NOT DISTURB sign on the room. And then they took the key that had been inserted to keep AC running in hopes it would cool the room. When I asked the front desk, they denied it and said there was no sign. I know for a fact there was because they put it back on the TV, where I would never hang it. Do yourself a favor and book the Ibis or another hotel nearby. This place should be taken over by new management who know how to run a hotel and provide hospitality.

Great hotel! Very clean and in a great location.

Excellent staff. Very close to the train station. Well designed room. Very new hotel. Comfortable bed. Highly recommended.

A very good, clean, very conveniently located practically across the road from the station. Good breakfast. All in all very good