AEI at Kaanapali Shores

Great condo, great pool. Right next to the beach. Great place to stay

The room was old and tired as is the entire property. The room we stayed in had a broken toilet and leaky bathroom faucet. After several visits to the room by maintenance staff the issues were not resolved. When parts are broken you can't just keep tightening them expecting a different outcome! The king bed in the bedroom was noisy like you were sleeping on plastic sheets. The pullout bed in the living room is more like a torture device. It had to be placed on the floor every night in order for it to support my 16 year old son. The beach is small and the ocean is covered in sharp rocks rendering it unusable without water shoes. The pools were heavily chlorinated especially the one by the ocean and shaded deck space was limited. And having to rent a covered deck chair is absurd. In spite of our choice of resort, we had a fabulous time in Maui!

Absolutely atrocious. Do NOT stay here. Not only overpriced, but dirty with horrible, rude service. Found a cockroach by the sink on the first day. Place was both dirty and old, with red stains on the carpet. When we checked out, one receptionist accused us of a $14 charge, didn't believe that it wasn't ours and proceeded to go through literally dozens of paper receipts to pull up the one fraudulently signed one to ask us yet once again whether we were lying. This is not kind of service you want after paying $1500 for four nights, and the culmination of a terrible stay in a dirty place. Btw, the $29 Resort fee was accompanied by a lecture about trading in the card for a towel, and we would be charged if we checked out without either towel/card. And resort fee does not cover parking fee, which is extra. Would NEVER come back or stay again. Would've complained to manager about rude service at front desk, but we were in a rush to leave. Would recommend booking anywhere on the island but here.

Was nice because it had a full kitchen in the hotel. The "Ocean view" room does give you a view of the ocean but its not right on the ocean. It was clean but the furniture was dated somewhat. The pillows were very firm and uncomfortable. Others staying also said this. Do note in the pictures they show a beach, these pictures are outdated. There is no longer a beach here. There is a rock wall that leads into the ocean but NO beach. See review pictures for what it looks like as of March 2019. Parking is $9 a night ontop of the resort fee's (Didn't know about this until we arrived) Stay was nice but I though it was a little pricey for what we got.