Stay here before and had enjoyed it, however, this time very different. The Reception is now at the bar in the pub, not separate where the rooms are, so had to carry all luggage through the pub. Had to pay a £50 deposit in case we consumed any from the minibar in the room. It wasn’t a pending on debit card, the payment was actually taken, now waiting for it to be refunded.
The fridge in the room was crammed full of alcoholic drinks and a small bottle of milk. No room for anything else. There were snacks available in the room- all had to be paid for.
The shower in the morning did not work very well. The rainforest head did not work at all and the side shower was too low. At checkout I mentioned this to the person there. Another woman came who said, “There is a bit of a knack to it.”
To which I replied, “Then instructions should be made available.”
The response to this was, “I suppose we could do that, something to think about.”
Will not be staying again.