6/10
hotel location was wronly marked on the message so it was difficult if you use confirmation message. Then when we arrive receptionist lady insisted to make the payment. I shoved the confirmation message but she said not paid. I tried to explain but at the end she decided to ask her colleque we waited and waited nothing happened her colleque invited us to be calm but she did not respond then we were in the long reception que again. her colleque said everything is ok she gave the room. It was a shocking experince for me I pay in advance for easier check in process but if I do not pay online everything would be easier. Holiday Inn staff should have been trained to understand the reservation.
ONDER
1gecelik seyahat