Dolphin Boutique Hotel

Konakladığımız oda çok güzel ve genişti. Deniz manzarası mükemmeldi. Odanın balkonundan dut ağacından dut toplayabilirsiniz. Kahvaltısı güzeldi. Bozburun sahilinin tam orta kısmına denk geliyor diyebilirim. Lokasyonu çok güzel. Çalışanları ilgili ve güler yüzlülerdi. Hayvan dostu olmaları da cabası.

Deniz kenarında guzel, küçük bir otel. Merdivenler zorluyor. Personel yardimci olmak icin cok calisiyor. Aksam yemekleri biraz daha iyi olabilirdi. Manzara harika

Konum güzel çalışan gençler iyi..

It appeared, when we arrived that we were not expected rooms not ready, this was 3 o'clock in afternoon. Facilities advertised were not given parts of hotel fittings were worn and unsafe we had no hot water until the morning of departure despite alerting persons in charge everyday. Manager promised to speak with us at breakfast departure day but never turned up. 58 steps to room with no lighting at night had to use phone torch. No heating in restaurant. Hotel not really geared for winter stays.

The facilities advertised were not available. The hotel is dirty and because of the many steps is not suitable for anyone of age or with a walking problem, the hand rails were not secured and loose with nails and screws protruding.The fridge smelled of old apples and was not on.There was not a minibar, nor were slippers provided as advertised, The wooden decking at the entrance to the restaurant is rotting and potentially dangerous as it is in many places. Once such place had a pair of step ladders over the rotten wood, presumably to stop an accident .Outside lights were only turned on when we asked for them to be.The patron did not know what our booked board was, she had to ask us which gave us the impression that they did not anticipate our arrival.There was no hot water in the rooms at all, indeed for the second day there was not even any water from the hot tap at all. On the morning of our departure there was hot water for the first time. The manager promised to see us before our departure to offer some recourse, he did not arrive and only the kitchen lady was there. Throughout our stay there was no heating to any of the public areas. The Turkish breakfast was just adequate but without any of the meats usually provided. We would like to make a formal complaint , how can we do this please. If we had not paid upfront we would NOT have paid the full amount. Photos are available of some of the problem areas but photographing a lack of hot water and dirt are very difficult.