AC Hotel by Marriott Boston Downtown

Very good

Great stay, no complaints

Place was very clean. Staff helpful and friendly. Would recommend this place to co-workers, family and friends

So I booked this hotel for two nights, Friday to Sunday with my sisters. There was 4 of us and we got a double queen room. The hotel walking in was very modern and clean with a cozy ambiance. I requested a high floor at booking and I was given a room on the top floor. The hotel is 6 floors. We got into the room and it was very clean and neat! I checked under the beds and under the mattresses to make sure there were no bugs. I saw no signs of bugs. The night before checkout I asked for an extended checkout time to 11am instead of 10am and they happily accommodated me. The area is the south end of Boston. It’s really within walking distance of most Boston attractions. The only thing we got a ride to was Newbury st. Even then we walked back from Newbury st at night and it was totally fine! I would highly recommend this hotel. All around great place to stay!

Bed slip dirty, rooms are dated, pillows are very soft small and old, rust drips on handles in bathtub shower , double booked my room and someone just entered my room at 9:30 at night with key given by front desk. Seems the person at counter when I checked in forgot to check me in, so room showed as available. Restaurant downstairs people are not receptive, don’t smile and seems like you are bothering them and they add an automatic 18% gratuity.....talk about arrogance!!