Hampton by Hilton Medellin, Antioquia

Hotel main desk staff is unreliable. They charged me extra fees because they claimed I live in Colombia since I was born there. I am North American and lived in the US almost since I was a baby, I was only in Colombia for a business trip. I even sent them my income taxes to prove that I live in the US, they still charged me 200,000 pesos more. Shame. Not staying here again.

Excellent place, food, and comfort.

Staff there are friendly. It's in walking distance to mall and couple of nice restaurants around. The only thing is the sound isolation is not very good. If you have loud neighbor, you can hear them well.

Fast check-in. Friendly staff. Very good location. Nice breakfast.

Overall this hotel was okay at best. It is currently undergoing construction which got in the way of the underpass where taxis would normally drop you off. However, we were forced to maneuver our way through a busy street to get out and into the building. Rooms are minuscule, no complimentary water, breakfast is alright, but location is amazing! So many options to eat and shop within 5 mins walking distance! Also extremely friendly staff.

The people make all the difference. The staff was very helpful and friendly. The hotel is nice and located in a good part of town.

Check-in was not pleasent. They gave my fiancee a hard time because she didn't have her passport with her. Only her driver license. Room was not clean, dust on night table, room safe, alarm clock. Room size is small, minimal furnishings. No wash clothes. No tissues. Only 1 shampoo, 1 hand soap & 1 bath soap. There was a half bottle of hand lotion. Nothing was replaced the entire 5 days we stayed. No restaurant just a very limited breakfast area. Breakfast area had large windows facing East with beautiful view but no shades so Sun came in and made it very uncomfortable to eat. Lobby is on 14th floor and entry to hotel is around back of building. Not a single taxi driver knew how to find hotel. We had to show maps and name surrounding buildings. Both room key cards stopped working two times. Would not stay here again

Staff was excellent they would go out of their way to help.

The lobby doesn’t have an area to sit down while you check in, and the government taxes have to be paid at check in not at check out. Everything else was excellent.

It was amazing! my room super clean every day and Carolina the girl from housekeeping gave me an amazing service.