Hotel Am Schubertring

Excellent location with professional, courteous, kind staff. Great room (room 15). Good breakfast. Could use firmer mattresses on beds, but that is a personal preference. All in all, the Schubertring is beyond a simple "gem" it's a diamond of a hotel!

The hotel is located in 1 floor of a building, when the reception is on the ground floor, and the dining room at the basemant. Breakfast is good, and the staff's service is wonderfull. also - the location (next to the Opera, supermarket close) is very good. But - the rooms are very small (and we got the "big suite"), the hallways are long and like a maze. smell in the hall and rooms are "old smell". There was a lot of dirt in the room, under the sofa bed and under the sink. some towels were torn. there is a kitchen in the suite, but with no cleaning soap - so we couldn't wash the glasses. there was no dishes except of glasses.

Great experience, great service

Great Hotel, we arrived late and George was there waiting. Great check in and we not only got tips on what to see and do while in Vienna but as George was from Budapest he gave us the inside info there too. George had gone up to our room and turned on the AC as it was 30oc, the room had everything we needed. The bed was great, it was clean and even had a coffee machine for the morning.

Not a 4 stars hotel. 3 stars at max.