I booked this Hotel one week before my stay in dubai, my flight was in midnight and I write this to them! I arrived to the hotel arround 3 AM, the guy at the reception told me the room I booked is full so they can give me a smaller room with 1 bed for 1 night, I was so tired and didnt want to make problems so I accept his offer, when I go to the room I saw its for disabled perons and the climate was very loudy also impossible to turn off I told them its impossible to sleep in this room, they told me they will fix it! I wait 1 hour and nobody came so I go down and ask them whats going on??? they told me they will send someone to fix, I said its nearly morning and they cant fix it better to give another room, I told them if my room is not available they need to give better not worse!!! anyway bell boy came to room and said he cant fix! they told me in few hours they will change my room but nothing happend at 9am I go down with my bag and said they need to give me my room or they need to pay my money back, the guy there again said few hours your room is ready I go out for business and came back at 14 another person there and he dosent know about the sittuation again I get the same words in few hours we will give you another room!!! I was so angry and start to shout them how they can book a room take the money and give my room to another person! the said ok ok and gave me another room again smaller than the room I booked but I was lucky this time the climate was not so noisy,